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Patient Information About Our Austin Dentist Office

We will schedule your appointment as promptly as possible. If you are in pain or have a dental emergency, we will make every attempt to see you that day.

We know you are busy and we try our best to stay on schedule to minimize your waiting. However, various circumstances may extend the time allocated for a procedure. Emergency cases can also arise and cause delays. We appreciate your understanding and patience.

New Patients

At myDental, we believe that the foundation of a long-term relationship is established at your first visit to our practice. Our goal at your first visit is to make you as comfortable as possible and acknowledge your personal dental needs. We will complete a thorough comprehensive dental evaluation, which includes:

  • Full mouth digital X-Rays
  • Oral cancer screening and exam
  • Diagnosing your immediate dental concerns
  • Reviewing your past medical and dental history
  • One-on-one consultation to discuss your needs, concerns, and goals
  • Creating a treatment plan that provides for your optimal dental health
Download our New Patient Forms

First Visit

At your initial appointment, one of our dentists will conduct a thorough examination and review treatment options with you. We can typically treat you the same day or at least begin treatment if it requires multiple visits. If you have a complex medical history or treatment plan, however, we will schedule your treatment for another day to ensure we block ample time for you.  Please bring the following information to your initial consultation:

  • Any X-rays taken by a previous dentist, if applicable. If additional X-rays are necessary, they can be taken at our facility.
  • A list of medications you are presently taking
  • Completed insurance forms; this will save time and allow us to help you process any claims.
  • Picture ID and, if using, insurance card

IMPORTANT: All patients under the age of 18 must be accompanied by a parent or guardian. Also, please let us know if you have a medical condition that may be of concern prior to treatment, such as diabetes, high blood pressure, artificial heart valves and joints, rheumatic fever, etc., and if you are currently taking any medication (e.g., heart medications, aspirin, anticoagulant therapy, etc.).

Insurance and Payment Options

myDental accepts insurance plans from . Not all insurances accepted at all locations – please see each location’s page for insurances accepted at that location. For services not covered by insurance, we offer affordable payment plans (see below) and no-interest financing options such as CareCredit®.  We also accept Visa, MasterCard, Discover, and American Express. If you have any payment or billing questions, please call the office. Apply online for financing:

myDental Payment Plan

We offer myDental Payment Plans for select treatments. We will let you know ahead of time if your treatment qualifies. With our myDental Payment Plan, you make a minimum monthly payment, and you can use it in conjunction with your dental insurance if you choose.

myDental Discount Plan

No insurance? We can help! Many of our patients who don’t have dental insurance join the myDental Discount Plan. Advantages of membership include:

  • Low cost with no deductibles or copays
  • No annual maximum
  • FREE annual exam and X-ray (per family member)
  • No waiting periods or treatment limits; use the plan as often as needed
  • On-the-spot savings
  • Use the plan at any of our offices

Individual Membership One member: $199/year.
Family Membership Up to 5 members: $399/year.

All plan membership fees are due at the time of registration and are non-refundable. Plan duration is one year from date of purchase.

myDental Discount Plan*Regular FeesDiscount Plan Fees
Comprehensive Exam, X-Rays, and Cleaning$297FREE
Take-Home Teeth Whitening$249FREE
Adult Routine Cleaning$120$78
White One Surface Fillings$197$135
Scaling and Root Planing – 4 or more teeth per quad$301$225
Periodontal Maintenance$155$108
Surgical Extraction$355$265
Anterior Root Canal$798$693
Crown – Porcelain/Ceramic Substrate$1388$907
All other servicesNo Discount25% off Regular Fees

*Call our office for full details

New Patient Offers

myDental offers a number promotions – check each location page for current deals.